Player Testimonials
PokerStars prides itself on having the best software, tournaments and support in the online poker industry. Our staff works very hard to make your online poker experience as enjoyable as possible. We frequently receive kudos from our players, so we'd like to take a moment and let you know what some of our players are saying about us.
"NEVER...not once...have I read of anyone having even the slightest difficulty getting money from Stars. They are renowned as having the best service of any site on the net. If there had ever been major problems I'm sure we would have heard of it by now. I don't think you could find a safer place for your poker money."
"Stars, I'm not sure its ever taken more than 30 minutes to get a reply. And its not just fast service, its a willingness to look at situations and think about making adjustments. Just a class act all around."
"PokerStars has always provided any help requested, promptly, and accurately. It's not just Lee Jones. Anybody on their support staff will go the extra mile if the request is a reasonable one. And as noted here, sometimes even if it isn't. They do have, IMHO, the best software and the best support on the net."
"...it makes me feel very secure that someone is watching over the [cash] transactions to make sure everything is in proper order. My questions were answered promptly and completely, and I cannot remember when I got better service from an internet company."
"For a second year you are showing the world that this site makes winners and champs."
"...I've chosen to play PokerStars...because of the high level of professionalism that I've seen consistently. I have full faith and confidence that you and your staff do your best to do right by the players..."
"I've played just about EVERY online poker stop out there and yours is, by far, my absolute FAVORITE. In fact, I've uninstalled ALL of the other programs to help insure that yours runs the best."
"I now can say your security is as good as your customer service, which is the reason I only play your site."
"WOW you guys are fast!!! Your support is better than great."
"I was a member of [another poker site] for the past two years and thought no way is there anything better! Well, I stand corrected."
"...the customer support at PokerStars is the best I've ever seen at any organization. I get rapid responses no matter what time I send a request."
"I realize that you didn't have to credit my account...This type of management style is exactly why I recommend Pokerstars to everyone as the best site for online poker. The poker room is very well run."
