In addition to being able to receive checks in US dollars, PokerStars has introduced the option for players residing in other countries to receive checks in their local currency. This means that you can now receive your winnings faster and not have to pay fees for depositing USD checks into your foreign currency bank account.
PokerStars offers players the option of receiving checks in any of the following currencies:
The exchange rate you will receive in any currency other than US dollars is displayed on the Cashier's Cash Out page when you select your check currency. The exchange rate offered is updated every weekday at around 7:30 PM (EST) based on Reuters rates taken from their website. The exchange rate shown on the Cash Out page is the public market rate.
There are no fees charged by PokerStars to issue a check in any of the available currencies. However, we cannot be responsible for any charges made by banks or other financial institutions for banking or cashing checks. Furthermore, many of our checks are issued across borders, and some banks or financial institutions charge additional fees for handling international checks. Before requesting a check, we suggest that you check with your bank or financial institution for any charges that you may incur when banking or cashing your check.
We also strongly advise that you rather deposit your check at a reputable bank or financial institution, and avoid using a check cashing store.
USD Checks will be delivered by regular mail and are expected to arrive within 15 business days. Non-USD checks under $1,000 USD equivalent will be sent by regular mail, and are expected to arrive within 15 business days. Non-USD checks over $1,000 USD equivalent will be delivered by courier and are expected to arrive within 7 business days. To be able to use our courier service we will need your contact phone number and your address must not be a PO Box or rural route address.
Checks are sent to the full name and mailing address listed in your PokerStars account at the time you make your cashout request. If your check is sent to an incorrect name or mailing address, you will incur a fee to place a stop-payment order on this check.
The minimum and maximum check amount mailed depends on your country of registration with PokerStars. Only one check will be processed per week.
Checks in all currencies are normally sent for processing every business day from Monday to Friday.
To receive a check in US dollars, select the 'Check in' option on the Cash Out page, and choose '$US' from the drop down menu. Checks are drawn on various US dollar accounts.
To receive a check in any of the available local currencies listed above, select the ‘Check in’ option on the Cashout page and choose your local currency from the drop down menu.
If you have any questions, please email us at support@pokerstars.com.