US Players FAQs
Below are some questions and answers that concern recent changes with PokerStars' deposit and cashout options. These changes affect only players in the United States. Players in all other countries except Canada, Turkey and Israel can continue to use their regular deposit and cashout options as usual. For details on changes in Canada, please visit the Canadian Players FAQs.
NETeller FAQs
- What are the changes with NETeller?
- Can I still deposit using NETeller?
- Can I still cash out to NETeller?
CentralCoin FAQs
- What are the changes with CentralCoin?
- Can I still deposit using CentralCoin?
- Can I still cash out to CentralCoin?
General FAQs
NETeller FAQs
- What are the changes with NETeller?
- NETeller is no longer processing transactions for U.S. players. This means that you will no longer be able to use NETeller at PokerStars.
For more information on NETeller's changes, please visit NETeller's web site. - Can I still deposit using NETeller?
- Unfortunately, no. NETeller is no longer processing any deposits for PokerStars' U.S. players.
- Can I still cash out to NETeller?
- This option is no longer available. NETeller is not accepting any cashout requests from U.S. players' PokerStars accounts.
CentralCoin FAQs
- What are the changes with CentralCoin?
- CentralCoin is no longer processing transactions for U.S. players. This means that you will no longer be able to use CentralCoin at PokerStars.
- Can I still deposit using CentralCoin?
- Unfortunately, no. CentralCoin is no longer processing any deposits for PokerStars' U.S. players.
- Can I still cash out to CentralCoin?
- This option is no longer available. CentralCoin is not accepting any cashout requests from U.S. players' PokerStars accounts.
General FAQs
- Is my money safe at PokerStars?
- Your money is completely secure. All player funds are kept in a segregated account at a leading European bank. Regardless of any developments, your money is safe and accessible at any time.
- How can I make a deposit into my PokerStars account?
- To continue to make deposits at PokerStars, you will need to select a new funding method. Below are the options we currently have available:
- Which deposit method does PokerStars suggest I use?
- We are happy to help you choose the deposit method that is right for you. PokerStars recommends using eChecks which is reliable, safe and convenient way to transfer money to your account.
- How can I cash out from PokerStars now?
- You have the following options to receive your funds:
- You can receive a Check.
- Once you've made an eCheck deposit which has cleared, you may choose to receive your funds credited back to your bank account.
