Responsible Gaming FAQ

What is responsible gaming? Where can I get more information about your responsible gaming policy? How old do I have to be to play? I have two teenagers in my house and want to be sure that they can’t get into your software. How can I accomplish that? Do your responsible gaming policies include play money tables? What is the self-exclusion feature, and how do I use it? I’ve chosen to exclude myself. Will I receive emails from you? I have registered for a tournament during the exclusion period. Can I still play in it? I won a seat for a brick-and-mortar tournament that begins during the exclusion period. Am I unregistered from that? I’ve excluded myself from playing with you, but now I’ve changed my mind. Can I remove the exclusion? I have clicked on the self-exclusion box, but I’m still in a cash game (or tournament). Will I be thrown off? I’ve clicked the self-exclusion box, but haven’t closed the software yet. Can I change my mind? I have chosen to exclude myself from playing with you, but I have $200 in my account that I want to transfer to a friend. May I do so? Can I leave money in my account during a self-exclusion period? If I have excluded myself from playing with you, can I see my real money account balance, StarsCoin, and still shop at the Rewards Store? I am concerned that my problem is greater than just playing on your platform. Is there a way to completely prevent myself from playing online games? I have excluded myself from play for six months. Is there anywhere I can go to receive counseling about problem gaming? Can I set my own deposit limit? How can I learn more about responsible gaming on your platform?

Responsible Gaming main page

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

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