PokerStars policy change regarding live event VPPs
From August 1st, 2015 going forward, players will no longer receive VIP Player Points (VPPs) for participation in PokerStars Live Events. Note that this policy does not impact how players earn FPPs for online play, only the VIP Player Points given for live event play.
We are committed to making sure that 2015 VIP Rewards are not materially impacted throughout the year, and so to ensure that players are not impacted in 2015, the following procedure will apply for 2015 VIP Club Rewards:
-In January 2016, we will review our records and any player who would have earned additional Stellar Rewards or Milestone Cash Credits through earning Live Event VPPs will be manually credited their full value by January 31, 2016.
-From August 1st 2015 thru January 1, 2016, if you believe that you would have maintained or earned a higher status as result of live play this year, please contact us at email@example.com. We will review your case, manually upgrade your VIP Status, and credit any discrepancy in FPPs earned to ensure no negative impact.
The above procedure applies exclusively to 2015. In 2016, no VPPs will be accumulated through Live Events nor exceptions made for VIP Status requirements.
Please email firstname.lastname@example.org with any questions.
Matthew Hilger is the Head of VIP Program and Poker Promotions at PokerStars