Partying with Poker Strategy
No company is an island, and that includes PokerStars. We have suppliers, professional services, affiliates, the list goes on. One of our key partners is Poker Strategy, a training and news site.
So when they invited me to attend their VIP party in London this past weekend, I jumped at the chance. It was a great opportunity to meet a bunch of the VIP members from their site and get their opinions.
And opinions I got. From the moment that I said "Hi, I'm Lee Jones from PokerStars..." the barrage started. But it was a good barrage. They told me what they like, what they don't like, and how we can do our job better.
Which, of course, is why I was at the party.
Maybe the most interesting idea I heard was how Zoom Poker may act as a teaching tool for new and/or weaker players. One top pro said, "Look - new poker players get bored. They play more hands than they should. But Zoom gives them a new hand so quickly, they don't get bored. It's just not that long between premium hands."
Others laughed and pointed out that it's not just the newbies who get bored and play too many hands. And another shook his head and chuckled, "Zoom teaches you patience. And discipline. Man, when somebody bets big in Zoom, they have it. Every. Single. Time."
I also got a lot of suggestions about Sit and Go formats and dealing with data-miners. I gave out plenty of business cards and have already heard from two or three of those people.
After a three-hour dinner, we moved into the main part of the nightclub, which was not the place for discussion of what our players like and don't like about PokerStars. Here is what it looked like:
Sadly, this medium can't convey the 100+ decibel level of "I Will Survive". I stuck around for a bit, but then one of the PokerStrategy members wanted to give me his suggestions for what Zoom stakes levels to offer. So he screamed it into my ear at the top of his lungs; I knew it was time to go. I gave him my card and the international sign for "Send me an email."1
I came away with some good ideas and thoughts from important customers; it was a productive evening. Right up until "Dancing Queen" came on.
1 Point to the other person, mime typing, indicate the output flying through the air to oneself.