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Changing registered country

If you have moved to another country, please login to your Stars Account from your new location.

Then, send us a copy of your government-issued ID and a copy of a recent utility bill or bank statement clearly showing your full name, new address, and statement date (no older than 3 months).

You can upload these documents via the software as follows:

  1. Help > Contact Support / Open Contact Support Form
  2. Category: Account Security and Verification
  3. Sub-category: Upload Documents

Our team will then review your documents and contact you with more information as soon as possible.

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