Acceptable type of ID

We accept color scanned copies or digital photos of the following government-issued photo IDs:

  • Passport
  • National ID Card
  • Driver's license

Make sure the copies you send are clear, have good quality and all information is clearly visible. We don't accept photocopies. Only color copies of the original documents are accepted.

The documents we can and cannot accept will vary depending on your location. If this is the case for you and we cannot accept your chosen proof of ID, we'll let you know what ID you should send instead.

You can upload your documents via our software, mobile app, or website. If you're unable to log in to your account, you can upload your documents via the contact form on our website. To watch an instructional video (in English only) on how to upload your documents hit the play button below.




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