Local Bank Transfers: General information

To confirm if this payment method is available in your country, please log into your Stars Account and go to the Cashier.


With Local Bank Transfers you can deposit funds in your local currency directly from your bank account via any of the following methods:

  • online banking
  • telephone banking
  • mail or fax
  • in person at a bank branch

We do not charge any fees for depositing with this method, however, your bank may.

To make a Local Bank Transfer, you must always request new deposit instructions from our Cashier, which will include a ‘unique one-time reference number’.

If you do not include this number in your transfer form or re-use an old one, your deposit may be lost or delayed. If there's no space for this number, place it in front of your name.

We will email you as soon as your Stars Account has been credited. Depending on your bank, this may take up to 4 business days.

Take into consideration currency exchange rates so that the amount sent is not over or below the allowed limits.


Did this article answer your question?

Related Help Articles