Cannot connect: Error 2/89

Error 2/89 usually occurs if you use a proxy server while accessing our software. You can resolve this by disabling the proxy settings as shown in the steps below:

  1. Press the 'Win' + 'R' keys together, then type 'inetcpl.cpl' and press 'OK'.
  2. Choose the 'Connections' tab.
  3. Select 'LAN Settings'.
  4. Uncheck 'Use a proxy for your LAN...'.

You can also find detailed instructions on disabling these settings by visiting the EnigmaSoft website.

Send us an updated copy of your log files if the issue remains.

We provide links to third-party websites and products as a courtesy to our players. The Stars Group neither endorses nor assumes responsibility for the use of these products or websites, which are independent of The Stars Group. Please be aware that any information or products mentioned should be used or referenced at your own risk and discretion.


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