Using the Self-Exclusion feature

Choosing to apply a self-exclusion on your account is a great way to take a break when needed.

How does it work?

As part of our commitment to Responsible Gaming, you have the option to exclude yourself from playing for a specific amount of time. During this time, you'll still be able to log in to your account and make withdrawals, but you won't be able to play games or make transactions. You'll also be unregistered from all tournaments that begin during your chosen break period, and you won't receive any marketing emails or newsletters from us.

It's also important to know that once a request is confirmed, we can't reverse the decision. Once the time expires you'll be able to enjoy our games again.

How do I set it up?

Follow the instructions below depending on the device you are using:

  • Mobile: Settings & Tools → Responsible Gaming → Exclude me from playing
  • Desktop: Tools → Responsible Gaming → Exclude Me From Playing

If you want to exclude yourself from a specific game, select the one you want to restrict under the Responsible Gaming menu and choose 'DON'T PLAY'.

Feedback

Did this article answer your question?

Related Help Articles

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

How to Play Poker

How to Play Poker

You'll find the rules of poker, beginner tips and in-depth strategy in the PokerStars How to Play section.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.