Play Money Articles

» How many play money poker chips do I start with? What if I run out of chips?

You will be given at least 30,000 chips to start...


» Is there a maximum of how many Play Money chips I can accumulate?

No, there is no limit to the maximum balance players are permitted to accumulate in play chips...


» I am missing a feature I previously used/need to use – how do I get the full-feature version of your software?

Some of the features that may be missing include Cashier, Find a Player, Image and Instant Hand History...


» What payment methods can I use to purchase Play Money chips?

We are pleased to offer a variety of payment methods, including credit cards, e-wallets and bank transfers...


» I am having problems purchasing Play Money chips, how do I get help?

For assistance in purchasing Play Money chips...


» My payment method was debited but my Play Money chips were not credited?

Check that you received a confirmation email from pmpurchase@pokerstars.com. If you have received the email...


» Can I purchase Play Money Chips from my Mobile device?

Yes, however, the option to purchase Play Money Chips is currently only available for Android applications downloaded from our web site...


» How do I know if my purchase has been successful?

Your purchase has been successful if...


» How do I recognize the play money poker tables?

The play money poker tables can be identified by the tables beginning with the word 'Fun'. For Hold'em and Omaha, all play money tables are under the 'Play Money' tab...


» How do I get more Play Money?

You can top up your balance with 12,500 chips every four hours...


» Can I get a refund on Play Money chips I purchased but won’t use?

Sorry, no...


» How many Play Money Sit & Go tournaments can I play at the same time? How about Ring Games?

As you may know, the total number of play money Sit & Go tables that may be running at any one time is limited...


» How do these purchases appear on my statement?

Purchases of Play Money chips will appear...


» Can I trade Play Money chips with other players or sites?

Chips can only be purchased through the ‘Purchase Play Money Chips’ option...


» Why do you have limits on Play Money transfers?

Restricting transfers is necessary to ensure chips cannot be exchanged for real money....


» Are there Play Money transfer limits between players?

Yes. Play Money transfers between players are limited to 1,000 chips...