Interactive Gaming Council
PokerStars is a proud member of the Interactive Gaming Council.
The Interactive Gaming Council is a not-for-profit organization, founded in 1996 in the United States, before relocating to Vancouver, Canada. The IGC incorporated there in March 2000.
The organization was established to provide a forum for interested parties to address issues and advance common interests in the global interactive gaming industry, to establish fair and responsible trade guidelines and practices that enhance consumer confidence in interactive gaming products and services, and to serve as the industry's public policy advocate and information clearinghouse.
Since its foundation, membership in the IGC membership increased significantly. Over time, noteworthy industry groups have paid more and more attention. That attention complemented existing leading industry players.
The IGC proudly boasts membership from companies in the United States, the United Kingdom, South Africa, Israel, Canada, the Caribbean, Australia, Denmark and Sweden. The IGC has built a reputation for reliability, integrity and credibility through its high standards, and appeal to legitimate businesses.
As a member of the IGC, PokerStars vows to adhere to a strict code of conduct as outlined by the IGC.
Compliance: IGC Members will abide by the applicable laws, regulations and judicial determinations of the jurisdiction from which they conduct business and shall obtain the appropriate license in that jurisdiction in order to lawfully conduct their business.
Integrity and Accountability: IGC Members agree to make every reasonable effort to ensure their systems, algorithms, and practices perform in the manner intended and as portrayed to the customer.
Consumer Privacy and Data Protection: IGC Members will design and operate their systems to afford customers privacy and confidentiality.
Truth in Advertising: IGC Members shall be truthful in all promotions and publish only accurate information about their business.
Audit Trails: In order to provide clear audit trails and accountability, IGC Members will retain detailed transaction records in accordance with Generally Accepted Accounting Practices which will be archived, accessible and auditable by any duly authorized person under the terms of their license or as otherwise agreed by the Member.
Dispute Resolution: IGC Members shall submit to the jurisdiction of the licensing authority for the resolution of disputes or to an independent dispute resolution service.
Limiting Access by Minors: IGC Members must institute controls aimed at preventing minors from accessing their gaming systems and shall not employ a minor in the operation of their business. The controls will require customers to affirm that they are of lawful age in their jurisdiction. Members shall institute reasonable measures to corroborate this information, including but not restricted to the use of age and identity verification services.
Controlling Compulsive / Problem Gambling: IGC Members will promote responsible gambling measures and, where applicable, implement procedures aimed at identifying and curtailing compulsive / problem gambling.
Banking and Transaction Processing: IGC Members will conduct their banking and financial affairs in accordance with generally accepted standards of internationally recognized banking institutions.
Prize Payouts: IGC Members will ensure that there are adequate finances available to pay all current obligations and that working capital is adequate to finance ongoing operations. IGC Members will pay winnings and account balances promptly on demand other than for situations where there is suspected fraud or where winnings or account balances are in dispute.
Corporate Citizenship: IGC Members must display good character, honesty and integrity to operate in the gaming industry, will act ethically and responsibly at all times and shall not, directly or indirectly, take any action or conduct any activity that is contrary to the best interests of the public or the industry, or which is unlawfully harmful to their fellow members.
Member Information: IGC Members agree to the IGC performing checks on the Member's compliance with the aforementioned criteria, at the direction of the IGC Board of Directors.
For more information, visit the Interactive Gaming Council home page.