Changing your registered mailing address

To change your mailing address, log into your Stars Account and follow these steps:

1. click on Settings;
2. select Account Details;
3. click on Address;
4. enter your new address;
5. click on Apply.

For security reasons, players are not allowed to change their country of residence themselves.

To change your registered country:

1. click on More;
2. click on Help;
3. click on Open Contact Support Form;
4. select your preferred language;
5. select the Account Security and Verification category;
6. select the Upload documents sub-category;
7. enter Change of Country in the subject line field;
8. type the reason for your request in the body of the message;
9. click on Attach and upload:
   • a copy of your government issued ID
   • a valid proof of address showing your name and address in the new country
10. click on Send.