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Reasons why we need verification documents
As part of our license and legal requirements, we are obliged to obtain certain information from our customers to ensure that we have documented proof of their age, identity, and address.
By providing your documents, you will have additional benefits as a player, such as faster processing of transfers, deposit limit increases, and withdrawals. You can send your documents using our Contact Support form.
A link to the form can be found as follows:
Website and Desktop
Help → Contact Us
Mobile app
The menu (Android) or More (iOS), then:
Settings & Tools → Support → Contact Support
Once you open the form, select:
- Category: Account Security and Verification
- Sub-category: Upload Documents
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