Frequently Asked Questions

General PokerStars Questions:

Poker Game Play

Online Poker Chat:


Game Integrity:

Poker Tournaments:

Play Money Poker Games:

Buying Play Money poker chips

Real Money Poker:

Why I should play on PokerStars:

PokerStars Star Codes:


Have a question we haven't covered? Our customer service team is standing by, 24 hours a day. Email us at

Are you a new player?
Download the Free Poker Software

Just download the free PokerStars software to start playing. Downloading the software is simple.

Play Poker

Learn How to Download the Poker Software