Prohibited Jurisdictions: Frequently Asked Questions

General

Why can I no longer play on PokerStars or Full Tilt?

My account

What will happen to my account balance? What will happen to my tournament tickets and T-Money? What will happen to real money tournaments that I was already registered for in the future?

Stars Rewards

What will happen to my StarsCoin? I placed an order with the Rewards Store for merchandise that has not yet been processed. Will I get my item? How do I request a withdrawal? How do I withdraw via VISA/Entropay? How do I withdraw via Neteller? How do I withdraw via Skrill? How do I withdraw via WebMoney? Can I transfer my funds to another player? If I move or I have moved Can I use a VPN or other tools to appear as though I am outside of South Africa and still play from within South Africa? May I play if I am visiting South Africa? Can I still play for play money? Can I still purchase Play Money chips?

Live Events

Can I still play in PokerStars live events? Will players who qualified online or earned their packages through the Reward program still can play in upcoming live events? Can players still buy in to PokerStars-sponsored live events such as EPT Barcelona using the remaining balance in their Stars Account?

理性博彩

Responsible Gaming

PokerStars扑克之星以实现理性博彩为己任,致力提供愉快且正面、积极的博彩体验。

客服常见问答集

FAQ

客服团队汇编的玩家常见问题与解答。

扑克游戏常见问答集

faq games

在PokerStars扑克之星玩牌的常见问答集。

特别优惠活动

Special Offers

PokerStars扑克之星全年举办各种特别优惠活动,送出现金奖项、大型现场赛事参赛席位以及更多精彩好礼。

如何玩扑克

How to Play Poker

“如何玩”网页介绍扑克规则、新手须知以及深度游戏策略。

真实货币游戏

Chip Stack

在PokerStars扑克之星完成首次真实货币存款,开始游戏。存款快速又安全。