Prohibited Jurisdictions: Frequently Asked Questions


Why can I no longer play on PokerStars or Full Tilt?

My account

What will happen to my account balance? What will happen to my tournament tickets and T-Money? What will happen to real money tournaments that I was already registered for in the future?

Stars Rewards

What will happen to my StarsCoin? I placed an order with the Rewards Store for merchandise that has not yet been processed. Will I get my item? How do I request a withdrawal? How do I withdraw via VISA/Entropay? How do I withdraw via Neteller? How do I withdraw via Skrill? How do I withdraw via WebMoney? Can I transfer my funds to another player? If I move or I have moved Can I use a VPN or other tools to appear as though I am outside of South Africa and still play from within South Africa? May I play if I am visiting South Africa? Can I still play for play money? Can I still purchase Play Money chips?

Live Events

Can I still play in PokerStars live events? Will players who qualified online or earned their packages through the Reward program still can play in upcoming live events? Can players still buy in to PokerStars-sponsored live events such as EPT Barcelona using the remaining balance in their Stars Account?


Responsible Gaming



Special Offers



How to Play Poker



Chip Stack