Prohibited Jurisdictions: Frequently Asked Questions

General

Why can I no longer play on PokerStars or Full Tilt?

My account

What will happen to my account balance? What will happen to my tournament tickets and T-Money? What will happen to real money tournaments that I was already registered for in the future?

Stars Rewards

What will happen to my StarsCoin? I placed an order with the Rewards Store for merchandise that has not yet been processed. Will I get my item? How do I request a withdrawal? How do I withdraw via VISA/Entropay? How do I withdraw via Neteller? How do I withdraw via Skrill? How do I withdraw via WebMoney? Can I transfer my funds to another player? If I move or I have moved Can I use a VPN or other tools to appear as though I am outside of South Africa and still play from within South Africa? May I play if I am visiting South Africa? Can I still play for play money? Can I still purchase Play Money chips?

Live Events

Can I still play in PokerStars live events? Will players who qualified online or earned their packages through the Reward program still can play in upcoming live events? Can players still buy in to PokerStars-sponsored live events such as EPT Barcelona using the remaining balance in their Stars Account?

責任博奕

Responsible Gaming

PokerStars撲克之星肩負博奕事業的社會責任,致力於讓所有玩家都能以負責的態度參與牌局,並享受牌局。

顧客服務常見問答集

FAQ

我們的顧客服務團隊整理出詳盡的常見問答集,供您查閱。

撲克室常見問答集

faq games

與PokerStars撲克之星線上撲克室相關的常見問題與回答。

特別賽事與活動

Special Offers

PokerStars撲克之星全年不斷推出特別賽事與活動,送您現金與最棒的現場錦標賽參賽席位等好禮!

如何玩撲克

How to Play Poker

在PokerStars撲克之星如何玩撲克網頁,我們給您撲克規則、新手須知,以及完整的教戰守策。

真實貨幣牌局

Chip Stack

存款至PokerStars撲克之星帳戶,快速又安全,存款後就可立即加入真實貨幣牌局!