How to set game limits and restrictions in PokerStars

Which Casino game categories can I restrict?

You can set game limits and restrictions to manage the time and money you spend on the site.

You can set limits for:

• Slots
• Blackjack
• Roulette
• Baccarat
• Heads-Up Hold'em

 

How can I set game limits and restrictions from my account?

You can set up game limits from the Responsible Gaming section of your account.

Follow the steps for your platform below:

 

Desktop

Tools → Responsible Gaming → Restrict Casino Limit

 

Mobile

Account → Responsible Gaming Settings → Restrict Casino Limit

 

Website

Account → Responsible Gaming → Restrict Casino Limit

 

What should I know about game category restrictions?

Each game category is independent of the others.

A restriction set for one game category does not affect any other game category.

 

What happens if I select DON'T PLAY?

If you set a restriction to DON'T PLAY, you cannot play games in that category.

For example, if you select DON'T PLAY for Slots, you will not be able to play Slot games. Other game categories remain unaffected unless restrictions have also been applied to them.

 

How can I block all Casino games?

You can block all Casino games using the 'Block All Casino Games' option.

• Select 'Block All Casino Games'

 

When will you approve my request to increase or remove limits?

Requests to increase or remove limits are approved within 24 hours.

Requests to decrease limits take effect immediately.

 

How can I remove a restriction or request a new limit?

You can remove a restriction using the same menu or request a new limit at any time.

1. Go to the same menu
2. Remove the restriction

Or:

1. Go to the same menu
2. Request a new limit

 

What should I do if a restriction has not been applied?

You should report the issue immediately if the requested restriction has not been applied.

All players are liable for all transactions and gameplay on their accounts in line with General Terms

 

Where can I find more information about other Responsible Gaming features?

You can read about other Responsible Gaming features.

See: PokerStars Responsible Gaming website.