What are GamersCard and GamersWallet and how do I use them on PokerStars?

What are GamersCard and GamersWallet?

• GamersCard is a physical prepaid Mastercard used for deposits and withdrawals
• GamersWallet is an e-wallet that generates a virtual prepaid card

Both can be used to fund your PokerStars account.

 

Are GamersCard and GamersWallet linked?

Yes.

• They share the same CPF
• They have the same limits
• Having multiple cards or wallets does not increase limits

 

What should I know before using GamersCard?

• Works like a prepaid debit card
• Must be topped up before use
• Withdrawals are subject to limits
• Issued in Brazil and linked to a CPF

 

How do I top up GamersCard and GamersWallet?

GamersCard

• Accredited stores → up to 1 business day
• Boleto Bancário → up to 2 business days (+ BRL 3.00 fee)

 

GamersWallet

• PIX
• TED
• Bank transfer

Processing time depends on the method used

 

What are the top-up limits?

Limits apply per CPF:

• Minimum: BRL 10
• Maximum per transaction: BRL 1,000
• Daily limit: BRL 1,000
• Monthly limit: BRL 5,000

 

How can I deposit using GamersCard and GamersWallet?

1. Log in to your account.
2. Go to the 'Cashier'. If you're on our website or using our app:
   Open the 'Cashier'
   
   
   
3. Select 'Deposit'.
4. Choose GamersCard from the available methods.
5. Enter:
   • Card number
   • Expiry date
   • CVN
   • Card or wallet password
6. Select a suggested amount or enter a custom amount.
7. Enter a deposit bonus code, if applicable.
8. Submit the deposit request.

Deposits are instant.

 

How do I withdraw to GamersCard or GamersWallet?

To withdraw with GamersCard or GamersWallet, follow these steps:

1. Log in to your account.
2. Go to the 'Cashier'.
3. If you're on our website or using our mobile app:
   Open the 'Cashier'
   
   
   
4. Select 'Withdraw'.
5. Choose GamersCard
6. Enter the withdrawal amount in USD.
7. Confirm the transaction.

 

What happens if my withdrawal exceeds GamersCard limits?

• The maximum allowed amount is sent to your GamersCard
• The remaining balance is sent to your linked bank account

If no bank account is registered, you will be contacted to provide details

 

Why can’t I top up my GamersCard or GamersWallet?

Top-up issues are handled by the payment provider.

Contact:

• GamersCard Support
• GamersWallet Support