Why is my deposit showing as pending on PokerStars?

Why is my deposit pending?

A deposit is marked as pending when the transaction has been started but not completed.

• The pending state lasts up to 10 minutes
• During this time, the system is waiting for confirmation

 

What happens if I don’t complete the deposit?

If you don’t complete the transaction:

• The deposit is automatically cancelled
• The pending status expires after 10 minutes
• You can start a new deposit once it expires

 

How do I troubleshoot a pending deposit?

To resolve a pending deposit:

• Check if you completed the transaction
• Wait for it to expire if not
• Start a new deposit after it expires

 

What should I check if the issue continues?

If your deposit remains pending or fails:

• Make sure your browser is up to date
• Retry the deposit
• Check for any interruptions during the payment process