How to fix a rejected withdrawal

Payment method restrictions

Your payment provider has blocked the card or e-wallet.

What to do:

• Contact your payment provider
• Use a different payment method if needed

 

Gambling transactions not allowed

Your bank or provider does not support gambling-related transactions.

What to do:

• Confirm with your provider
• Use a payment method that supports gambling

 

Incorrect details

The information entered does not match your payment method.

What to do:

• Check your details carefully
• Submit a new withdrawal

 

Expired or expiring card

The card used has expired or will expire soon.

What to do:

• Use a valid card
• Or choose another payment method

 

Technical error

The withdrawal failed due to a temporary system issue.

What to do:

• Submit the withdrawal again

 

Another withdrawal is being processed

Only one withdrawal can be processed at a time.

What to do:

• Wait until the current withdrawal is completed

 

Timed out

Your session expired during the request.

What to do:

• Refresh the page and try again
• Check your email for confirmation

 

What if my withdrawal is still rejected?

If the issue continues:

• Contact Support
• The team will review your account and advise you based on your payment method