Hvernig getum við aðstoðað?

Size change

Rewards Store

We usually wait for two to three hours before processing any placed orders. This way, you can cancel your order in your Order History if its status is New. You'll then need to submit a new order with your changes. You can do this directly from the Rewards Store by following the below steps:

  1. My Stars
  2. Rewards Store
  3. Order History
  4. Cancel Order

Stars Store

We normally process orders right after our customers place them. In other words, once you've placed your order, we're unable to change it.

It's important to make sure all your order details are correct in the Checkout before purchasing. Usually, if something's wrong with an order, we need to arrange a return or a replacement. In such cases, get in touch with us, and we'll see what we can do.

Contact us via our Contact Support form which can be found as follows:

Website
  1. Help
  2. Contact Us
Mobile app

Tap on the menu (Android) or More (iOS), then:

  1. Settings & Tools
  2. Support
  3. Contact Support
Desktop software
  1. Help
  2. Contact Support

Feedback

Did this article answer your question?

Related Help Articles

Contact Support

Ábyrg spilun

Responsible Gaming

Við leggjum mikla áherslu á ábyrga spilun og við gerum okkar besta til að tryggja að spilaupplifunin þín sé ánægjuleg og jákvæð.

Sértilboð

Special Offers

PokerStars er með sértilboð í gangi allt árið, þar eru peningaverðlaun, sæti í glæsilega viðburði og margt fleira í boði.

Svona spilarðu póker

How to Play Poker

Þú finnur pókerreglur og ráð fyrir byrjendur ásamt leikfræði undir Pókerleiðbeiningum PokerStars.

Spilað með raunpeningum

Chip Stack

Leggðu inn þitt fyrsta innlegg í alvöru peningum og byrjaðu að spila á PokerStars. Innlegg eru fljót og örugg.